Privacy Policy

Last Updated: September 16, 2026

This Privacy Policy describes how Square Digital Limited ("Company", "we", "us", or "our"), a company incorporated in Hong Kong, collects, uses, processes, and protects your information when you visit our website (the "Site") or use any of our software applications distributed through digital application stores or platforms (collectively, the "Apps").

By accessing or using our Site or Apps, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Site or use our Apps.

1. Our Core Privacy Commitment

Square Digital Limited values your fundamental right to privacy. We design our software to minimize the collection of personal data and to process information on your device whenever possible.

Your Content Remains Yours: Your personal files, documents, media, generated content, and app data remain stored on your device or within your personal storage accounts.

No Unauthorized Central Processing: We do not operate central servers designed to collect, stream, or store your private user files, documents, or personal content.

2. Information We Process and Collect

Depending on how you interact with our Site and Apps, we may process the following types of information:

A. Information Processed On Your Device

User Content and Files: Any files, images, media, text, or data imported into or generated by our Apps are accessed solely within your device's memory and local file system.

Device Permissions and System Features: Where an App integrates with native system features (such as system pasteboards, file system folders, or health and activity metrics), access is requested solely to execute features locally on your device.

B. Information Collected Automatically (Diagnostics & Analytics)

To help us diagnose software crashes, maintain security, and optimize app performance, limited technical data may be processed:

Technical Telemetry & Diagnostics: Anonymous installation metrics, crash reports, operating system version, device hardware model, system language, and performance logs generated when an unexpected application error or failure occurs.

C. Information You Provide Voluntarily

Support & Customer Service: When you contact us directly via email (info@squaredigital.hk), we collect your email address, name (if provided), and any details, screenshots, or diagnostic logs you include in your message to assist with customer support, troubleshooting, or feature requests.

3. How We Use Your Information

We process data strictly for the following legitimate business purposes:

Providing App Functionality: Executing processing operations requested directly by the user within the Apps.

Customer Support: Responding to inquiries, technical issues, and support requests sent to info@squaredigital.hk.

Application Maintenance & Stability: Analyzing aggregate crash logs and technical metrics to patch software bugs, resolve performance bottlenecks, and ensure system compatibility.

Legal Compliance: Fulfilling legal obligations under applicable Hong Kong regulations and protecting the rights, property, and safety of Square Digital Limited and its users.

4. In-App Purchases and Payment Processing

All financial transactions, subscriptions, and one-time purchases initiated through our Apps are processed directly by the respective application store or billing provider.

We do not collect, store, or have access to your credit card details, bank account numbers, or billing addresses.

The application store platform manages transaction authentication and billing details. We only receive anonymized receipt tokens or transaction identifiers to confirm purchase status and grant access to paid features.

5. Data Sharing and Retention

We do not sell, rent, trade, or monetize your personal data.

Data Retention: Because our Apps operate primarily on your device, your data retention is directly under your control. You can delete local files, cleared cache, or app databases at any time by uninstalling the App or clearing application data within system settings.

Support Records: Customer support communications sent to info@squaredigital.hk are retained only for as long as necessary to resolve your issue and maintain customer service history, after which they are securely archived or purged.

Security Safeguards: We employ standard secure development practices, utilizing application sandboxing environments, hardened runtimes, security-scoped permissions, and encrypted connections for administrative communication.

6. International Data Transfers & Hong Kong Compliance

Square Digital Limited operates from Hong Kong. Our data practices comply with the Personal Data (Privacy) Ordinance (PDPO) (Cap. 486) of Hong Kong.

If you access our Site or Apps from outside Hong Kong (such as the European Economic Area, United Kingdom, United States, or Asia-Pacific region), please note that customer support emails or technical communications may be processed in Hong Kong.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following privacy rights regarding your personal information:

Access and Data Portability: You have the right to request information about any personal data we hold about you.

Correction or Erasure: You may request that we update, correct, or delete personal data collected through customer support channels.

Device Permission Controls: You can grant or revoke App permissions at any time through your device's native System Settings menu.

To exercise any of these rights, please contact us at info@squaredigital.hk.

8. Children's Privacy

Our Apps and Site are not directed to children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect or solicit personal information from children. If you believe a child has provided us with personal information through support channels, please contact us immediately at info@squaredigital.hk, and we will promptly take steps to delete such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Apps, legal requirements, or business operations. Any updates will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or privacy requests regarding this Privacy Policy or the data practices of Square Digital Limited, please reach out to us:

Square Digital Limited
Hong Kong
Email: info@squaredigital.hk